DOCUMENT GUIDE · POLICIES AND PROCEDURES

Write a standard operating procedure your team can follow.

A useful SOP describes what to do, who does it, when the process applies and how to check that it was completed. Aim for an observable sequence instead of vague instructions.

Essential SOP sections

  1. Purpose and scope: what the procedure covers and where it applies.
  2. Owner and responsibilities: who performs, reviews and approves each step.
  3. Prerequisites: tools, forms, permissions and safety requirements.
  4. Procedure: numbered, specific actions with decision points and escalation paths.
  5. Records: what evidence must be retained, by whom and for how long.
  6. Version control: effective date, revision history, approval and next review date.

Example request to start with

“Draft an editable Word SOP for opening and closing a retail store. Include roles, a step-by-step checklist, cash-handling controls, exception reporting and an approval section. Ask me about security procedures instead of inventing them.”

Check procedures against your organization's policies, contractual duties and applicable law before putting them into use.

Create an SOP draft ↗

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